Thanks to SmartSurvey, our communication strategy is making us stand out from the crowd. By using SMS, asking the right questions and acting on results, IKEA is one step ahead of the competition.
SMS Surveys
Send Surveys by SMS
Send your survey by SMS and instantly reach your target audience, wherever they are.
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SMS Surveys for Improved Engagement
Together with SmartSurvey, SMS Surveys can help you achieve increased response rates and improved customer engagement.
- Deliver brand consistency by combining SMS with other channels
- Use text messages to reach your audience anywhere, at any time
- Try mobile friendly themes compatible across multiple platforms
- Send SMS invitations in bulk with status tracking and follow-ups
- Easily manage contact lists with open rates, views and opt-outs
Benefits of SMS surveys
Creating an SMS based survey is easy. Our SMS Survey tool allows you to target users on the move and send bulk SMS survey invitations. Your respondents will be taken to a mobile responsive survey, which automatically configures to your respondent’s smartphone or tablet.
Easy to use
Simply send a link directly to your target audience’s phone to complete the survey.
Increase customer engagement
Respondents treat SMS with higher priority than email, increasing response rate.
Wide reach
SMS has huge reach, meaning you’ll reach a wider audience than Email alone.
Immediate
SMS shows quick time to response, making it ideal for time sensitive feedback.
Convenient
Your users can answer on the go and where it suits them.
Personalised experience
Send SMS based surveys using personalised text messages tailored to meet respondents needs.
Quick analysis
All SmartSurvey data is collected in real time and results can be analysed instantly.
Great value
SMS messaging is cheaper than you think, producing a great return on investment.
Using SMS is quick and easy
Streamline your survey distribution process with these simple steps:
- Compile your list of contacts and paste directly into the SMS contact list
- Select your survey and choose a “From Name” to create an SMS invitation
- Click send and SmartSurvey will automatically distribute and track your invitation
- Respondents need only click the link inside to launch the survey on their device
- As soon as their response is submitted you’ll be able to view the results live
- For those who don’t respond, you can schedule and send targeted reminders
Need more information?
To discuss SMS based surveys in greater detail please get in touch with our friendly Support Team.
SMS Surveys
Smarter Survey Software
See why people use SmartSurvey to better engage respondents and reveal actionable insights.
How are we different?
We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.
UK based
Your data will be stored and processed here in the UK for your peace of mind.
Fanatical support
We pride ourselves on going above and beyond for our customers, providing expert advice and support whenever you need it.
You're in safe hands
Our secure platform and robust data protection measures ensure your data is safe and secure with us. We are ISO27001 and Cyber Essentials Plus certified.
We're human
We understand the importance of personal interaction, which is why we offer a human touch alongside our cutting-edge technology.
Accessibility matters
We're committed to making our surveys accessible to everyone, with a range of features to support those with disabilities.
Unlimited responses
With no limits on the number of responses you can collect, you can be sure your survey will reach as many people as possible without it being cost prohibitive.
You're in safe hands
Don't just take our word for it
Trusted by leading companies and brands worldwide.
Over 500,000 users have registered to use SmartSurvey.
Over 500,000 users have registered to use SmartSurvey.
Alastair, IKEA
We couldn't be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.
Martin, uSwitch
Multi-award winning survey software
Get in touch
We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.
UK-based and secure
We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.
Dedicated support
Access to a knowledgeable account manager for personal assistance for when you most need it.
Flexible to suit your needs
Our friendly design team is on hand to assist with any bespoke design and custom development requests.
We'll go that extra step
We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.
Get started and create your first survey
If you would like more information then please get in touch.
SmartSurvey is a digital survey solution that helps anyone create surveys, build questionnaires and analyse the results.
